A CSM day in the life

Brandon Tan, a Customer Success Manager at Claroty, offers an insightful glimpse into his dynamic and engaging role. Based in Japan, yet frequently working from the Singapore office, Brandon's responsibilities span from conducting client workshops and executive business reviews worldwide to collaborating closely with internal teams like sales, product, and engineering. His primary focus is being the customer advocate, ensuring clients maximize the benefits of Claroty's products and services. For those intrigued by a role that blends client interaction with strategic internal collaboration, Brandon's experience highlights the rewarding opportunities at Claroty.